Refund policy
We take pride in offering products with unsurpassed quality. Since our products are cosmetics and ingredients must be verified unadulterated, we are unable to accept returns.
If you believe a product does not match a description or customer review and it does not meet your quality expectations, please contact our customer service team to discuss. Our email is Judds.suds@gmail.com
We are highly committed to making sure you receive outstanding products in perfect condition. If your order is damaged we ask that you immediately contact us at Judds.suds@gmail.com so that we can initiate an investigation and claim with our shipper. We will need photos of items, the shipping box and labels. You can contact us with that information at Judds.suds@gmail.com. We are happy to help replace or refund your missing or damaged items within 15 days of purchase. If you are missing any item ordered, we deeply apologize. We would like to get you these products as soon as possible therefore we ask that you notify us within 15 days of purchase. We will get you the missing items out right away.
Please email us if you notice any damage to your package and/or items. Also, some products (i.e.; wax) are heat sensitive and may melt slightly during the shipping process, however this will not alter the quality of the product.